Terms of Service

1. Agreement to Terms

Welcome to SOFTSURE LLC. These Terms of Service ("Terms") govern your access to and use of our website softsure.vercel.app and any services provided by SOFTSURE LLC ("Company," "we," "our," or "us").

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

SOFTSURE LLC provides the following services:

• E-Commerce Solutions: Digital product sales management and Amazon marketplace services
• Marketing & Advertising: Campaign management, listing optimization, and SEO strategies
• AI Analytics: Data analysis, market research, and business intelligence tools including KDP Analyzer
• IT Services: System administration, software configuration, and technical support
• Business Consulting: Strategic guidance for marketplace sellers and operational optimization

3. User Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our services under applicable laws
• Provide accurate and complete information when requested

4. User Responsibilities

When using our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of any account credentials
• Notify us immediately of any unauthorized use of your account
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations
• Respect the intellectual property rights of others

5. Prohibited Activities

You agree not to engage in any of the following activities:

• Violating any applicable laws, regulations, or third-party rights
• Transmitting harmful, offensive, or illegal content
• Attempting to gain unauthorized access to our systems or networks
• Interfering with or disrupting the integrity of our services
• Using automated systems to access our services without permission
• Impersonating any person or entity
• Engaging in fraudulent or deceptive practices
• Harvesting or collecting user information without consent

6. Intellectual Property Rights

All content, features, and functionality on our website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of SOFTSURE LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works from our content without permission
• Use our trademarks or trade dress without prior written consent
• Remove or alter any copyright, trademark, or other proprietary notices

7. Third-Party Services and Links

Our website may contain links to third-party websites, services, or products, including but not limited to Amazon services and KDP Analyzer. We are not responsible for:

• The content, accuracy, or opinions expressed on third-party sites
• The privacy practices of third-party services
• Any transactions or interactions you have with third parties

Your use of third-party services is at your own risk and subject to their respective terms and conditions.

8. Payment Terms

For paid services:

• All fees are quoted in the currency specified at the time of purchase
• Payment is due as specified in your service agreement
• We reserve the right to modify our pricing with reasonable notice
• Refunds are handled on a case-by-case basis according to our refund policy

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that services will be uninterrupted, error-free, or secure
• Warranties regarding the results obtained from using our services

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOFTSURE LLC AND ITS DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from unauthorized access to or use of our services
• Any third-party content, products, or services

Our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless SOFTSURE LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Your content or data submitted through our services

12. Termination

We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination:

• Your right to use our services will immediately cease
• We may delete your account and associated data
• Provisions that by their nature should survive termination shall survive

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Georgia, and you consent to the exclusive jurisdiction of such courts.

14. Dispute Resolution

Before initiating any legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at support@softsureco.com. We will attempt to resolve the dispute within 30 days of receiving your notice.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically for any updates.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on our website, constitute the entire agreement between you and SOFTSURE LLC regarding your use of our services.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

SOFTSURE LLC
Inasaridze Street 24, Apt. 47
Batumi, Adjara
Georgia 6010

Email: support@softsureco.com